This article, by Deirdre Elphick-Moore, was published recently by Business Brief.
There are many reasons why staff are negligent in their duties and under-perform, but when all avenues are exhausted, the only way to get them to pull their socks up is by implementing performance management.
Most employers are wary of this aspect of employment, it is true that the law protects employees but it’s important to note that the law is there to protect employees against unfair treatment. If you have a transparent framework that everyone understands and applies consistently, then you should be able to manage staff performance. Read More