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The unemployment rate in South Africa is currently about 25%[1]. Appreciate the opportunity that you have; one that at least three other South Africans do not. You have probably worked hard to get to where you are but don’t stop

This article, by Deirdre Elphick-Moore, was published recently by Business Brief. There are many reasons why staff are negligent in their duties and under-perform, but when all avenues are exhausted, the only way to get them to pull their socks

We are pleased to announce that we have received provider accreditation from Services Seta. Our work and internal processes have been validated and our clients can rest assured that The Office Coach has what it takes to deliver best-in-class results

We work hard at providing meaningful and high value content, whether it be in the articles we write, the conversations we have or the workshops we facilitate. It means the world to us to receive feedback that we are delivering

This topic was central to a recent stress management workshop that Deirdre Elphick-Moore facilitated. The article below was published in the Weekend Post on 31 May 2014. Contact us of you would like us to work with your employees in

The content below is a supplement to our Weekend Post article dated 24/05/2014. An extract from an interview between Nicole Black, UK Market Manager for Mercer and journalist Phillipa Lamb (02/04/2014): PL: Mercer is a global human resources consultancy firm

Does your Receptionist see herself as an ambassador for your organisation? Does she operate effectively and professionally, making a positive impression on everyone who enters your offices? Does she appreciate the value that she can add to your business? We

Values are a set of priorities, a hierarchy of what is important to us. Words like “acceptance”, “accountability”, “collaboration” and “honesty” describe our values. Values drive our decision making and play an important role in our happiness at work and

Deirdre Elphick-Moore, co-founder of The Office Coach, was recently interviewed by African Business Review and the discussion has been published in their February 2014 edition. Visit page 6 of their online magazine to read the article:. She shares her views on

Deirdre Elphick-Moore, co-founder of soft skills development firm, The Office Coach, gained valuable insights into training and development done right during her employment at international financial service house, Goldman Sachs International. Here, she shares some key lessons that Human Capital