- What do we mean by Diversity?
- Stereotypes: discrimination on the basis of
| Age | Background | Cognitive style | Culture |
| Disability | Education | Ethnicity | Family status |
| Gender | Language | Organisational function | Personality |
| Religion, belief and spirituality | Sexual orientation | Tenure |
3. The underlying dynamics that give rise to perceptions of diversity
3.1 Individual belief system analysis
3.2 Positive and negative personal experiences
3.3 The influence of child-raising practices and socio-cultural aspects on attitudes, values and behaviours
3.4 Entrenched, recurring patterns of behaviour
3.5 Issues relating to class in the South African context
3.6 Privilege and power
3.7 The role of the media in influencing perception
4. Developing cross cultural understanding and awareness
5. Acceptance and respect
6. Building rapport
7. Changing perceptions and impressions and thinking patterns
8. Understanding the legislation that is the foundation of equal opportunity
9. The business case for embracing differences and actively hiring across traditional boundaries
10. Being dedicated and committed to equal treatment
11. Personal pride
12. The power of social networks
13. Managing diverse teams
13.1 Strategies to influence people to achieve a common purpose
13.2 Showcasing strengths
Key learning outcomes from the Diversity module:
- An understanding of what makes up a diverse workforce
- An appreciation of how prejudices are formed and an understanding that these can be modified
- An appreciation of the benefits of embracing diversity in the workplace
- A toolkit of practical ways to manage diversity in the workplace
