Feedback on this course:
“I would like to commend you for the excellent training Busi from our offices received yesterday! On arrival this morning I could immediately detect that your contribution has changed/ added value to the way she feels as a person in our organization as well as in the role she fulfil in our small office. She mentioned that your training was excellent!”
Available Format
- This is usually a one-day programme that can be reduced to half a day, if required
- Duration of day is usually 08:30 – 16:30
- Suitable for new and experienced employees
Course Objectives
At this program’s conclusion, participants should be able to:
- Appreciate the value they can add to your organisation
- Communicate well with customers on the telephone and face-to-face
- Deal with customers proactively and positively
- Deal with conflict situations
For a full course outline, email info@theofficecoach.co.za
Bookings
Email info@theofficecoach.co.za or call 041 583 5563
Courses delivered nationally, by arrangement
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